I highly doubt they even read it, or are remotely bothered, but I told them that what they were doing was paramount to theft, and that I understand the need for casinos to take an edge, but that the conditions were extorionate.
I've sent them a long emotive email about how disgraceful I think their terms and conditions relating to the rollover bonus is. I don't know exactly what steps I could take against them. The way they told me repeatedly I could risk losing £2,600 for free, then sent me an email saying if I continued to play with the £2,600 pending winnings they couldn't guarantee I would be allowed to withdraw the original £8000. I'm still angry with Betfred's conduct, the nature of their rollover bonus and the way they trap customers in it.
I finally feel secure because the money's gone through.
